How can we help?
Live chat 24/7, tickets inside the panel, and guides for everything else. Average first reply under 20 minutes.
Live chat
Tap the support bubble at bottom-right — replies in ~2 minutes.
support@smmpanel.example — answered within 4 hours.
Telegram
Join our channel for status updates and offers.
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Popular guides
How to place your first order
Pick a service, paste the public link, set quantity and confirm — charge is shown live.
Why is my order pending?
Providers queue large batches. Most orders start within 0–15 minutes; escalate after an hour.
Requesting a refill
Open the Refill page, paste your order ID — eligible services are auto-refilled in 30 minutes.
Getting a refund
Partial or cancelled orders are refunded to your panel balance, usually within 24 hours.
Already have an account?
Open a ticket inside the panel to keep everything tied to your orders.
Open a ticket